Shipping Policy
Thank you for shopping with Escentials. We are committed to delivering high-quality products to our customers in a timely manner. Please review our shipping policy below.
Processing & Handling Time
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Orders are processed within 1-3 business days after payment confirmation.
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Processing time may vary during high-demand periods or holidays.
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Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Times & Delivery
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Estimated delivery times depend on your location and the shipping method chosen at checkout.
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Standard shipping typically takes 7-15 business days.
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Expedited shipping options may be available at checkout.
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Delivery times are estimates and may be affected by factors beyond our control, such as customs delays, weather conditions, or carrier disruptions.
Shipping Locations
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We currently ship to the United States and select international locations.
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Some remote areas may experience longer delivery times.
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We do not ship to P.O. boxes or APO/FPO addresses.
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email.
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Please allow 24-48 hours for tracking information to update.
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If your tracking number does not show movement, please contact us at **escentialssupport@escentials.co**.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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Free shipping may be available on select orders and promotions.
Lost, Stolen, or Delayed Shipments
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Escentials LLC is not responsible for lost, stolen, or delayed shipments due to carrier issues.
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If you experience a delivery issue, please contact the shipping carrier first for resolution.
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If the issue is not resolved, reach out to us at escentialsupport@escentials.co for further assistance.
Customs, Duties & Taxes (For International Orders)
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Customers are responsible for any customs fees, import duties, and taxes that may apply.
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These charges vary by country and are determined by local customs authorities.
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Escentials is not responsible for customs delays or additional charges incurred.
Order Changes & Cancellations
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Once an order is placed, it cannot be modified.
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If you need to cancel an order, please contact us within 12 hours of purchase.
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Once an order has been processed, cancellations are not possible.
Contact Us For any shipping-related inquiries, please contact us at escentialsupport@escentials.co.
By placing an order with Escentials, you agree to the terms outlined in this shipping policy.